Mobility

EMM is a comprehensive approach to managing and securing mobile devices, applications, and content in the workplace. It includes Mobile Device Management (MDM) for device configuration and security policies, Mobile Application Management (MAM) for controlling app access, and Mobile Content Management (MCM) for securing documents on mobile devices. EMM ensures your workforce can be productive on mobile devices without compromising security.

BYOD (Bring Your Own Device) reduces hardware costs and increases employee satisfaction, but introduces security and compliance challenges. The right approach depends on your industry, data sensitivity, and risk tolerance. Many organizations adopt a hybrid model: company-owned devices for roles handling sensitive data, BYOD with containerization for general staff. Clear policies, mobile device management, and application-level security make BYOD viable for most organizations.

Key controls include device encryption, remote wipe capability, strong authentication (biometric + PIN), containerization to separate work and personal data, app whitelisting, VPN or zero trust network access, and automated compliance checks. Mobile Threat Defense (MTD) solutions add protection against phishing, malicious apps, and network-based attacks specific to mobile environments.

Mobile expense management (MEM) involves tracking, analyzing, and optimizing the costs of your organization's mobile devices, data plans, and wireless services. Many organizations overspend on unused lines, oversized data plans, and premium features that aren't needed. MEM tools and services can reduce wireless spending by 15-30% through plan optimization, unused line elimination, and carrier negotiation.

Evaluate carriers based on coverage quality at your office and employee locations, data plan flexibility and pricing, international roaming options, device selection and support, and enterprise management tools. Don't rely on coverage maps alone — test actual signal quality. Consider multi-carrier strategies for organizations with employees spread across geographies. Volume pricing and enterprise agreements can significantly reduce per-line costs.